FAQ
Most frequent questions and answers
It will take us around 7 days for mesh chairs (if not in stock), and 15 days for leather chairs (if not in stock) to finish all the production. For customized products, the delivery date shall be subject to the time provided by us (Party B), and both parties shall negotiate the delivery date in special circumstances.
We shall provide a rebate to you after you complete the sales amount of 200,000 RMB, which shall be offset in the form of payment for goods. Special-priced and regular-priced products are both included in the total annual sales. Products priced within 200RMB/pc will be refunded 2%, products priced above 200 RMB/pc(included) will be refunded 4%, and special-priced products will not be refunded.
Note: Sales amount only refers to the total price of the products, excluding freight cost, installation fee, and taxes.
Yes, we are the factory that focuses on products quality and Customers’ return rate, we always provide 3 years free guarantee for the whole product for non-man-made causes, You’ll get free parts or whole products, and then 2 years’ paid warranty_You pay for the parts or whole product and postage.
Note: Sales amount only refers to the total price of the products, excluding freight cost, installation fee and taxes.
We have a professional QC team with 5 members and more than 10 PCs of equipment to test the products and packages before delivery. Most of our products passed SGS, BS, and BIFMA certifications.
We will prepare the sample for you in around 5-7 days, you’ll get the free sample when you complete the target sales amount of 50,000RMB within this or the next month. Otherwise, the sample cost and postage will be paid back to us. certifications.
We will prepare the sample for you in around 5-7 days, you’ll get the free sample when you complete the target sales amount of 50,000RMB within this or the next month. Otherwise, the sample cost and postage will be paid back to us. certifications.
We have a professional QC team with 5 members and more than 10 PCs of equipment to test the products and packages before delivery. Most of our products passed SGS, BS, and BIFMA certifications.
We can accept TT payment or Western Union.30% deposit before production, 70% balance before loading to the container. EXW price, FOB price, CIF price available.