The development of the domestic furniture industry is in the industrial optimization stage. With the help of modern information technology and flexible production processes, furniture can be customized according to consumer needs and preferences. This allows consumers to take advantage of key furniture characteristics, including stability, quality, environmentally-friendly materials and practices, and also high space utilization rates.
In fact, personalized production is one of the most important elements of customized furniture for consumers—and China has been ahead in the market. According to the Statistics of Information Systems used by domestic listed customized furniture companies, Chinese furniture companies are relying less on overseas information systems and focusing more on software developed in China.
Furthermore, the development of office furniture products is shifting from industrialization to customization. In recent years, the supply-demand relationship in the office furniture market has changed. Today the focus is on catering to customers’ interests and needs.
Therefore, office furniture manufacturers must shift away from the passive after-sales service behaviors to the pre-production design stage in order to actively attract consumers, integrate consumers’ opinions into product design, and customize and personalize products for customers.
Dealers must become service providers, selling products becomes providing services, all of which can be delivered digitally and directly to consumers.